Junior Customer Service Specialist(Fresh Graduate) Full Time NEW

Job Description

Key Responsibilities

• Handling account openings, maintaining customer registers, and managing document custody.
• Processing counter transactions, cheque deposits, and returned cheques.
• Assisting Senior CSOs with back-office operations, daily reconciliations (ATM/POS/Merchant/Branch books), and clearing suspense accounts.
• Promoting bank products, services, and alternative digital channels.
• Supporting deposit mobilization, recruiting new clients, and building relationships with merchants and agents.
• Responding to customer inquiries while adhering to service quality standards and balance confidentiality.

Job Requirements

• BA in Accounting, Banking & Insurance, Banking & Finance, Management, Business Administration, Sales, Marketing, Economics or related fields with minimum cumulative GPA requirement for male 3.00 and 2.75 for female applicants.
• No prior experience is required.
• Age = 30
• Exit Exam is required. (Mandatory)

Apply Here:- Junior Customer Service Officer

N.B.

• Terms of Employment: Permanent.
• Only highly qualified & short-listed candidates will be contacted.
• Any physical application request will not be accepted
• The Bank has the right to cancel the post advertised

How to Apply:

Interested and qualified applicants are invited to submit their non-returnable application, CV and copies of testimonials with original documents within Five consecutive working days from the date of this announcement using the LINKS.

Application Form: 

https://evacancy.enatbanksc.com/vacancy#/vacancy