Junior Customer Service Officer Full Time

Job Description

Sidama Bank Share Company invites qualified applicants for the various positions. Sidama Bank Ethiopia is invites job seekers for appointment.

Sidama Bank is a commercial bank in Ethiopia that was established by 1900 founding shareholders with a subscribed capital of birr 1.457 Billion and will start banking operations Sooner. Sidama Bank Share Company is a relicensed bank by the National Bank of Ethiopia. It has got an operational license as of July 1,2022. Its shareholders are around two thousands. The composition of the shareholders includes individuals, cooperatives, regional government offices, churches, associations, and private companies.

The interested applicants can apply before the closing date of application. For more information please read the full article.

Key Responsibilities:

• Handle customer account opening, deposits, withdrawals, and other basic banking services.
  · Provide high-quality customer service in line with the bank’s standards.
  · Promote and cross-sell bank products and services.
  · Maintain accurate records and ensure compliance with bank policies

JOB REQUIREMENT

• Qualification: Bachelor’s Degree in a business-related field (Accounting, Management, Economics, Business Administration, Banking & Finance, Marketing, or related fields). Degrees outside these areas will not be considered.
• Graduation Year: Only applicants who graduated in Gregorian Calendar (GC) 2024 or 2025 / Ethiopian Calendar (EC) 2016 or 2017 will be considered.
• CGPA: 3.00 and above
• No prior work experience required.
• Strong interpersonal and communication skills.
• Ability to work in a team-oriented environment.

  • Place of Work: Various Locations across Ethiopia (As assigned)

HOW TO APPLY

Application Instructions: Interested applicants who meet the above requirements must apply online only and upload the following documents through the Google Form:
• Updated CV
• Copy of degree and transcript
How to Apply: Submit your application through the Google Form link:  https://is.gd/sbaug2025
Note:
· Incomplete applications will not be considered.
· Only shortlisted candidates will be contacted for the next stage of the recruitment process.
Application Deadline: August 22, 2025
For more information, contact: +251 114 705 053