Associate Branch Sales and Customer Service Officer (Fresh Graduate) Full Time NEW

Job Description

Oromia Bank S.C. invites qualified fresh graduates to apply for the position of Associate Branch Sales and Customer Service Officer.

Competencies

Core Competencies

• Perseverance
• Continuous Learning
• Teamwork
• Integrity & Trust
• Customer Focus

Individual Competencies

• Action Oriented
• Interpersonal Skills
• Problem Solving

Technical Competencies

• Marketing and Sales
• Bank Product Knowledge
• Customer Service
• Communication and Negotiation Skills

Job Requirements

• Education: BA degree in Accounting, Accounting & Finance, Management, Business Management, Marketing Management, Economics, Banking & Finance, Entrepreneurship/Marketing, Investment Management, Cooperative Accounting and Auditing, Cooperative Business Management, Public Administration, or Business Management.
• Experience: Not required.
• Cumulative GPA: 3.5 and above for male applicants and 3.25 and above for female applicants.
• Graduation year: Only graduates of 2026 shall apply.
• Age: Must be below 30 years (inclusive).

Place of Work & Language Requirements

1. Oromia Region – East and West Hararghe Zones

• Proficiency in Afaan Oromo, Amharic, and English is mandatory.

2. Dire Dawa City Administration

• Proficiency in Amharic, Af-Somali, and English is mandatory.

3. Harari Region

• Proficiency in Amharic is mandatory.
• Skill in English and other locally spoken languages is preferable.

4. Somali Region

• Proficiency in Amharic and Somali is mandatory.
• Skill in English and other locally spoken languages is preferable.

Notice

• Terms of Employment: Permanent upon satisfactory completion of the probation period.
• Remuneration: As per the salary scale and benefit packages of the Bank.
• Deadline: August 18, 2026

Documents Required for Registration

Applicants should bring:

• Application Letter
• Curriculum Vitae (CV)
• Original and unreturned copies of degree
• Student copy
• Grade 8th Completion Certificate showing the applicant’s age
• If the Grade 8th Completion Certificate does not indicate the applicant’s age, the applicant must bring the original and a copy of their Birth Certificate.

Important:

• Applicants’ documents must be clear, visible, and free from erasures. Erased documents will not be accepted.
• Language Requirement: Proficiency in Afaan Oromo, Amharic, Somali, and English languages is mandatory.
• The assignment place shall be one of the branches under the District Office for which the applicant applies.
• Only short-listed applicants will be contacted.

How to Apply

Applicants are required to appear in person at the registration location and register by explicitly indicating the District Office they wish to apply for.

Registration Places:

Oromia Bank S.C. Dire Dawa District Office

• Location: Dire Dawa City, around Sabian, on Bira Mall, 5th Floor, in front of Dire Mall.

Jigjiga Branch

• Location: Jigjiga Town, Kebele 03, YUSRA Building, Ground Floor.

Deadline: August 18, 2026