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About the Job
Dashen Bank is pleased to announce the following External Vacancy.
Vacancy Details
- Vacancy Number: DB_IN/HO/014/24
- Vacancy Posting End Date: 20/12/2024
Job Summary
- Alternate Channel Engineer – ATM/POS responsible for installation, maintenance and repairs on equipment within an assigned territory/region to assure continuity of customer operations and high levels of customer satisfaction. In addition he/she is responsible for ownership of customer problems or incidents until the situation has been resolved to the customer’s satisfaction and or in compliance with agreed upon Service Level Agreements.
- The engineer is also responsible to work and collaborate with other software engineers on interfacing different channels with other third party systems (CBS, ERP, etc.).
About You
Qualification
- Bachelor’s degree in Information Technology, Computer Science, Computer Information System, Software Engineering or any other equivalent field
Relevant Experience
- At least Six (6) years’ experience in system engineering.
Required Behavioral & Leadership Competency:
- Interpersonal and cross cultural skills, including ability to build collaborative relationship with sensitivity to diversity/inclusion.
- Creativity and innovation skill
- Action oriented
- Quality focus and attention to detail
- Professionalism and integrity in line with Dashen Bank Values
- Good oral and written communication skills
- Personal motivation drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
- Good customer relationship management skill (internal & external)
- Risk awareness and focus-demonstrates understanding of risk management practice, standards and regulatory requirements.
- It is preferable working on card Management system (CMM)and Enterprise Payment System (Base24-eps)
Required Technical Competency
- Proven experience in overseeing the design, development, and implementation of software systems, applications, and related products.
- Proven experience with systems planning, security principles, and general software management best practices.
- Excellent understanding of the organization’s goals and objectives.
- Knowledge of applicable data privacy practices and laws.
- Extensive experience in systems and storage capacity management, maintenance, forecasting and lifecycle planning focused on business requirements.
- Hands-on knowledge of configuration management tools.
- Experience in VMware virtualization design, build and administration.
- Understanding and experience in Tandem/BASE24 – in TAL development on BASE24 online modules.
- Good understanding of Cards and Payments processing
- Experience in multiple BASE24 modules including ATM Device Handler (N50/NDC+); POS Device Handler (AS2805); Interchange interface modules (AS2805 and ISO8583) and Schemes modules (VISA, MDS, BNET).
- Experience in software: ACI-BASE24, Pathway, MasterCard and VISA network, XPNET 3.0, FINSIM, PRM-SEIP Interface, and TCP/IP for Tandem.
- Experience with SQL administration and SQL toolsets.
Required Skills
- Analytical skills