Customer Service Officer Full Time NEW

The job holder is responsible to enhancing customer satisfaction by serving them with due care and maximum efficiency and promoting the Branch’s resource mobilization effort by cross selling the Bank’s products.

Job Requirement

• Educational Requirements: A minimum of BA Degree holder from a recognized higher learning institution in Accounting and Finance, Banking & Finance, Management, Business Administration, Marketing Management or related field of discipline.
• Work Experience: A minimum of 3 years of Banking work experience as Junior Customer Service Officer or more in relevant position is Mandatory.

COMPETENCY

• Demonstrated integrity
• Communication skill
• Banking Operation Knowledge
• Customer Satisfaction
• Teamwork & Collaboration

QTY: 15

Terms of Employment: Permanent after probationary date.

Salary and Benefit: As per the bank’s scale.

Place of Work: Addis Ababa and Sheger City Branches

How to Apply

Applicants requested to attach an application letter with an updated CV, educations certificates supported by student copies, certificate of recent work experience and relevant training certificate in Pdf format by merging in one file name through the link attached. Interested applicants who only fulfill the set requirements are invited to apply via our website https://forms.gle/mgNGYPmyN7Zg3rz38  within the set deadline.

• Single Applicant should have to send only one time.
• All documents should be scanned in Pdf or docx formats only and size of the documents should be less than 5 MB.
• The bank has full right to cancel or take any other alternatives in this regard,
• Based on the applicant size, applicant having direct job experience & education will be selected for exam.
• Banking industry experience is Mandatory.

Note: Trainee Banker position applicants those who have passed the national exit exam. Additionally, applicants often are required to have a minimum CGPA of 3.00 or above.

Application dead line: is within 7 (seven) working days from the date of announcement.

For more information, call 0111-26-30-42

SIKET BANK S.C