System Engineer: VAS (Internal/External) Full Time NEW

Role purpose:

The VAS Systems Engineer shall provide technical expertise in VAS solutions systems planning, Operations and maintenance, capacity management, architecture design and evolution especially towards cloud & micro services, articulating technical proposals for development and implementation for all VAS Products & Services offered to Safaricom customers with a goal of executing the Digital IT strategy plan. VAS Solutions comprise of all Value-Added Services which include, but not limited to, Messaging, USSD, Content delivery, Voice (RBT, IVR & Media exchange), Video, Device management, lOT solutions and other new VAS innovation platforms that will be introduced.

Job Responsibilities:

• Transforming requirements into stipulations, test, implement and maintain VAS applications.
• Research and perform proof-of-concept on new technology and methodologies that can improve the architecture, user experience
• Implement rollout of routine business requirements including but not limited to building USSD menus, backend API
integration, testing and other service requests on the VAS platforms to deliver new services and improve on existing services
• Constantly improve and enhance the code that power and drive the VAS services

• Collaborate with the rest of the project members and the engagement manager to design and launch new features.
• Troubleshoot technical issues, fix code bugs, and set up the required infrastructure
• Engage members of other departments in resolution of issues as well as planning of network related projects.
• Provide input and ideas into the assessment of technical feasibility of new products or service propositions from the Business Unit
• Provide technical expertise in planning and design for new VAS solutions or optimization of existing solutions in line with the IT strategy execution plan.
• Actively participate and provide professional expertise in defining strategy, roadmaps, architecture design and evolution especially towards Cloud & Micro services or applicable technologies.
• Timely delivery of project plans and architecture designs with the goal of ensuring high quality standards are met and solutions are operationally viable.
• Enhance processes and DevOps to improve delivery and increase efficiency by focusing on continuous improvement and optimization.

Key performance indicator:

• System Implementation
• Product and Services Rollout
• systems architecture optimization and evolution
• Strategic engagement with key partners & stakeholders
• Drive Operation maturity and process governance to ‘Best-in-class’ within Customer Systems and Billing environment.
• Implement secure systems to support Charging echo system.

Core competencies, knowledge and experience:

Business Competencies:
• Proficiency in VAS Solutions.
• Technical analysis and solution design, Development and implementation for all VAS Products & Services

Creativity and Innovation
• Fulfilment of business requirements through Innovative solutioning, and creative use of appropriate technologies and system capabilities to ensure that business and technical requirements are met in accordance with timelines, Quality and user experience in line with best practice.

Business Know how

• Sound knowledge of products and services with good track record of solution delivery
• Collaboration and cocreation with business and other Technology partners to drive innovative solution implementation.

Working with Change
• Ability to communicate and drive change,
• Ability to influence others to adopt change.
• Ability to drive initiatives without any formal authority in an ambiguous and startup environment

Project and Programme Management
• Sound knowledge of products and services with good track record of solution delivery
• Management across multiple delivery areas and vendors
• Excellent systems analytical and communication (written and verbal) skills along with meeting facilitation skills

Functional Competencies:

• Domain experience in GSM is a must with a bias towards CCS, Mediation, Voucher Management, Provisioning, Roaming,
  Interconnect, Invoicing.
  • Working knowledge on cloud Native, TCP, CNF & VNF solutions.
  • Deep understanding of 3GPP protocols and API interfaces (REST, SOAP).

Must have technical / professional qualifications:

• BSc. Degree or equivalent in one of the following:
• Telecommunication Engineering/Electrical Engineering/ Electronics engineering/Computer Science/IT.
  • 3+ years’ experience in IT / telecommunication environment or Software Engineering

Desired

• 3+ years of EXADATA administration
• Team Player
• Ability to work under no supervision.
• Willing to learn about new technologies.
• Knowledge about Cloud Infrastructure (AWS, OCI &/or Azure
• Good knowledge in VAS solutions including Messaging, Voice & Service Delivery Platforms
• Experience on development in Java
• Experience with REST API and microservices development
• Strong understanding of virtualization and container infrastructure technology
• Knowledge of Distributed Systems, analytics tools such and Python, Standard Query languages, Procedural
  Programming languages, Linux/Unix, Shell scripting
• Experience with JavaScript, JSON, XSLT, XML
• Knowledge in TCP/IP, IP Traffic Engineering, SS7 signaling, GSM MAP and SMPP Protocols
• Working knowledge in Unix systems and Databases – Oracle, MySQL.
• Deep understanding of 3GPP protocols and interfaces

How To Apply

If you feel that you are up to the challenge and possess the necessary qualification and experience, kindly proceed to update your candidate profile on the career portal, and then Click on the apply button. Remember to attach your resume.

https://safaricom.bamboohr.com/careers/507

The closing date for receiving applications is Tuesday June 3,2025