Solution Design & Implementation Engineer Full Time

Role purpose:

The Enterprise Technical Solution Design & Implementation Specialist will be be responsible for system and solution architecting while also doubling as technical implementation lead working closely with service delivery manager(s) to implement customer systems and solutions. This  will cover  solution design and architecting,  expert advise for the Enterprise customers and work with internal teams to create plans, transformational designs and the architectural vision for complex solutions that address the customer needs. The role will also provide multi-technology expert opinion services on all aspects of application software, infrastructure and related technology components.

Key accountabilities and decision ownership:

·         Leads the development of solution architectures in specific business, infrastructure or functional areas.

·         Identifies and evaluates alternative architectures and the trade-offs in cost, performance and scalability.

·         Produces designs and specifications of cloud-based or on-premises components, tiers and interfaces, that translate into detailed solution designs as per customer requirements and based on pipeline and catalogues services and products.

·         Take technical responsibility of solution implementation by assuming accountabilities of technical inputs into the project delivery teams and also tracking that implementation is going as per the designs generated.

·         Responsible for ratifying changes in the project as a result of either additional requirements from the customer or constraints that are encountered as the project progresses

·         Supports a change programme or project through the preparation of technical plans and application of design principles that comply with enterprise and solution architecture standards.

·         Takes responsibility for understanding Customer requirements, collecting data, delivering analysis and problem resolution.

·         Monitors the external environment to gather intelligence on emerging technologies.

·         Creates reports and technology roadmaps and shares knowledge and insights with others.

·         Designs solutions using appropriate modelling techniques following agreed architectures, design standards, patterns and methodology.

·         Creates multiple design views to address the concerns of the different stakeholders of the architecture and to handle both functional and non-functional requirements, including proof of concept (POC).

·         Reviews, verifies and improves own designs against specifications.

·         Contribute to the development of new go to market services and contributes knowledge on relevant verticals.

·         Operate across both the technical levels within the enterprise architecture and the value chain in order to develop holistic and integrated solutions.

·         Orchestrating and managing broad-based and multi-skilled teams to ensure effective delivery of business outcomes

Core competencies, knowledge and experience:

·         Solid professional technical, IT or Operations experience within a mixed technology services environment on the following areas: Software Development, Application Support and Infrastructure Support

·         Proven experience in design and Solution architecting field

·         Some Project or Program Management experience would be preferred

·         Proven Customer engagement and consulting experience coupled with solid experience in Customer needs assessment and change management

·         Proven experience in integrating the solution for the particular project with the business domain, enterprise concerns, industry standards, established patterns and best practices

·         Experience working in an agile development environment

Required skills and qualifications:

·         Bachelor’s degree relevant IT and/or Engineering fields

·         Six or more years of relevant work experience.

·         Five or more years of experience in Information Technology or telecommunications as enterprise/solutions architect, or systems analyst role in a Telecommunication environment or any technology function.

·         Expertise in network domains e.g. wireless networks, transmission, optical transmission, IP routing and protocols, PON and wireline access technologies, etc.

·         Knowledge of cybersecurity solutions, cloud solutions, datacenter fabric solutions, and enterprise networking

·         Multi-technology knowledge and experience for enterprise technology

·         Knowledge of Enterprise Architecture methodologies (e.g. TOGAF, Zachman, SOA, SAFe, ITIL, COBIT, etc.)

·         Solid knowledge of multi-vendor service integrations and cross-functional software, OS’s and infrastructure designs

·         Excellent communication skills both verbal and written

·         Knowledgeable on how specific infrastructures and application software are deployed in line with relevant methodologies and frameworks

·         Ability to maintain knowledge of trends and development in technology domains

·         Demonstrate business acumen to drive the right priorities.

·         Responsible to own and deliver (using matrix leadership):

·         Business/Systems Requirements Functional Placement in Systems.

·         High-Level Architecture & System Flow Architecture.

·         Process/System Flows (Cross business and portfolio that assign Responsibilities) – Present Mode of Operation & Future Mode of Operation.

·         Low-Level Design and system interface documents (attribute level, data models, etc.).

·         Metrics associated with the Business Case Quantification.

·         Drive work towards target architecture plans and incremental progress.

·         Standard Tech Stack enforcement and emerging technologies ( Such as IoT technology and solutions).

Industry Certification:

Candidate who has below  industry cerification has priority

·         CCNA/CCNP

·         CCDE

·         Certified in AWS/Azure/Google Cloud

·         TOGAF

·         IP Routing & Transport Network

Key performance indicators:

·         Generating functional designs & architectures that address customer needs

·         Maintains a motivated and highly performing staff

·         Providing technical leadership and guidance

·         Time, Cost and Quality. Delivering designs and projects to agreed time cost and quality criteria

·         Governance Audit. Projects are delivered in accordance with Safaricom Professional Services Governance Framework

·         Regular review via internal stakeholder feedback and external customer surveys

·         Professional Services KPI delivery targets.

Educational Qualification & Experience: 

• Bachelor’s degree in computer and /or IT Engineering fields
• Minimum of five or more years of experience in Enterprise Technology solutions, enterprise/solutions architect, ISP/Telecommunication technology function.

How To Apply

If you feel that you are up to the challenge and possess the necessary qualification and experience, kindly proceed to update your candidate profile on the career portal and then Click on the apply button. Remember to attach your resume.

https://safaricom.bamboohr.com/careers/446

The closing date for receiving applications is Wednesday January 31,2025