Senior Corporate Customer Relationship Officer Full Time NEW

Job Summary

Essential Function

• Develop and maintain strong, long-term relationships with high-value corporate clients to understand their business needs and financial objectives.
• Serve as the primary point of contact, addressing complex inquiries and providing expert support.
• Analyze clients’ financial situations and recommend customized banking products and services that align with their business goals.
• Collaborate with internal teams to design and implement tailored financial solutions.
• Monitor and manage client accounts to ensure satisfaction with services and identify opportunities for cross-selling additional products.
• Conduct regular reviews and strategic meetings with clients to assess ongoing needs and service satisfaction.
• Identify and pursue new business opportunities within the corporate sector, focusing on high-potential clients.
• Represent the bank at industry events, conferences, and client meetings to promote services and build a professional network.
• Drive sales performance by achieving or exceeding targets for new business acquisition and product cross-sell.
• Prepare detailed proposals and presentations for clients, highlighting the bank’s offerings and value propositions.
• Stay informed about industry trends, market conditions, and competitor activities to provide valuable insights to clients and management.
• Conduct in-depth market research to identify potential growth areas and service improvements.
• Maintain accurate and detailed records of client interactions, feedback, and transactions in the bank’s CRM system.
• Prepare and present regular reports to management on client activities, satisfaction levels, and sales performance.
• Ensure compliance with all regulatory requirements and internal bank policies related to client management.
• Identify potential risks associated with client relationships and escalate as necessary.
• Mentor and train junior Customer Relationship Officers and interns in customer relationship management best practices.
• Provide guidance and support in developing their skills and knowledge in corporate banking.

Job Requirement

• Education and Experience: MBA/MA in Economics, Accounting, Management, Business Administration, Any other related fields with 3.5 years of experience or BA in the same fields with 5.5 years of experience in relevant fields in banking industry of which at least 1 Year as a Corporate customer relationship officer.

Salary: as per the Bank’s scale

Place of Work: Head Office

How to Apply

NB:

Only short listed candidates will be communicated

The Bank has the right to cancel the post advertised

Interested applicants fulfilling the above requirements are invited to submit their applications only online through https://evacancy.enatbanksc.com/#/vacancy until April 17, 2026.

Enat Bank S.C

Human Capital Management Department Telephone: – 0115522835

Women applicants are highly encouraged