Regional Learning & Culture Manager Full Time NEW

Description

• Promote a culture of continuous learning by encouraging self-directed learning opportunities and knowledge-sharing platforms.
• Design and implement learning programs to address identified capacity gaps and strategic priorities within Heifer Africa.
• Align learning programs with performance management, leadership development, and organizational transformation initiatives.
• Deliver learning sessions (virtual, in-person, blended) effectively, ensuring high participation and engagement across all levels.
• Incorporate innovative learning methods (e-learning, peer learning, coaching, and mentorship) to enhance knowledge retention.
• Foster a culture of continuous learning through Community of Practice initiatives, knowledge-sharing forums, learning circles, and self-directed learning initiatives.
• Support leaders in actively championing learning and development within their teams while encouraging employees to take ownership of their professional growth.
• Assess learning impact continuously through feedback, competency evaluations, and business performance metrics.
• Adjust learning programs based on data insights to ensure continuous improvement and relevance.
• Establish and report clear learning KPIs quarterly to measure effectiveness.
• Execute learning initiatives within budget, timeline, and scope.
• Coordinate seamless learning events, including logistics, materials, and facilitator engagements.
• Collaborate with internal and external stakeholders to enhance learning opportunities.

• Tailor learning initiatives to the organization’s needs, ensuring relevance and practical application.
• Ensure training facilitators (internal and external) meet quality standards and align with Heifer Africa’s learning philosophy.
• Incorporate best practices in adult learning and knowledge transfer into learning sessions.
• Enable employees to demonstrate improved knowledge, skills, and competencies post-training.
• Provide post-training support (e.g., coaching, mentoring, learning communities) to reinforce learning application.
• Utilize digital learning platforms and e-learning modules effectively to support diverse learning styles.
• Manage learning management systems (LMS) to track participation, progress, and impact.
• Evaluate learning delivery regularly through participant feedback, assessments, and impact analysis.
• Track, analyze, and report learning KPIs to measure effectiveness and return on investment.

• Establish and communicate a clearly defined organizational culture framework, ensuring alignment with Heifer Africa’s mission, values, and strategic goals.
• Ensure employees at all levels understand and embody Heifer Africa’s cultural principles in their daily interactions and decision-making.
• Demonstrate and uphold a strong commitment to diversity, equity, inclusion, and belonging (DEIB) in organizational culture and policies.
• Monitor and analyze engagement surveys and feedback mechanisms to track employee satisfaction and enhance workplace experience.
• Foster high morale, motivation, and collaboration within teams to drive productivity and innovation.
• Create and maintain an environment where employees feel valued, heard, and supported, fostering loyalty and long-term commitment.
• Promote a shared leadership model, empowering employees to take ownership of their roles and contribute meaningfully to decision-making.
• Model and cultivate a coaching and mentoring culture among leadership to build trust and support.
• Enhance cross-functional collaboration and knowledge-sharing to improve efficiency and break down silos across teams and departments.
• Implement Culture-Driven Learning Initiatives through targeted learning experiences that reinforce cultural transformation and equip employees with skills to thrive in a values-driven work environment.
• Identify and empower culture champions and internal ambassadors to drive ongoing engagement initiatives.
• Develop and execute employee well-being and work-life balance programs, including mental health support, stress management, and flexible work arrangements.
• Establish and maintain a structured system for employee recognition and appreciation to strengthen motivation and team spirit.
• Track, analyze, and report culture and engagement KPIs, including retention rates, productivity levels, and engagement scores, to measure progress and impact.

• Design and implement a comprehensive learning evaluation framework to assess the impact of learning programs at the individual, team, and organizational levels.
• Align learning initiatives with organizational goals, leadership development assessments, and talent management priorities.
• Utilize learning analytics to provide real-time insights into participation, progress, and completion rates of training programs.
• Analyze and apply data from surveys, assessments, and feedback tools to continuously refine learning strategies for greater effectiveness.
• Demonstrate learning impact through pre- and post-training performance evaluations and alignment with key talent metrics.
• Establish a Return on Investment (ROI) model to measure the cost-effectiveness and long-term benefits of learning initiatives.
• Use insights from learning evaluations to inform budgeting and resource allocation for future training initiatives.
• Refine learning content, methodologies, and delivery formats based on evaluation results to meet evolving organizational needs.
• Gather and incorporate regular stakeholder feedback to ensure learning programs remain relevant, impactful, and aligned with strategic goals.

• May perform other job-related duties as assigned.

• Bachelor’s degree in Human Resources, Organizational Development, Education, Business Administration, or a related social science field. A Master’s degree is an added advantage.
• Professional certification in CIPD, SHRP, DEIB, or Agile L&D is an advantage.
• 10 years of progressive experience in learning and development, with at least 5 years in a multicultural, Africa Region context.
• Proven experience in coordinating training programs, managing service providers, and using Learning Management Systems (LMS) platforms and data analytics tools.

• Strong understanding of workplace culture and employee engagement strategies.
• Excellent communication, organizational, and project management skills.
• Proficiency in using learning management systems and data analytics for reporting.
• CIPD/SHRP or equivalents are an added advantage.

• Accountability
• Professional Excellence
• Humility
• Customer Orientation
• Empathy
• Innovation

How To Apply