Program Intern Internship NEW

Job Description

Title: Program Intern

Grade: 1

Reports to: Senior Program Analyst

Location: Addis Ababa, Ethiopia

I. About TechnoServe

TechnoServe works with enterprising people in the developing world to build competitive farms, businesses, and industries. We are a nonprofit organization that develops business solutions to poverty by linking people to information, capital, and markets. Our work is rooted in the idea that given the opportunity, hardworking men and women in even the poorest places can generate income, jobs, and wealth for their families and communities. With five decades of proven results, we believe in the power of private enterprise to transform lives. TechnoServe has been named the #1 nonprofit for fighting poverty by the Impact Matters charity ratings agency.

II. About the Coffee Practice

TechnoServe has a comprehensive approach to build a sustainable coffee industry that can lift millions of farming families out of poverty. Our approach addresses four key areas:

• Better Farming: Increasing the use of best farming and regenerative practices by providing farmers with field-based agronomy and business training using local trainers,
• Better Processing: Improving the quality of farmers’ coffee at the processing level by supporting the establishment and management of processing businesses,
• Better Supply Chains: Developing lasting market linkages and advancing sector growth by engaging with industry players to share learnings and align priorities,
• Better Environmental & Social Standards: Pioneering simple, cost-effective solutions for an environmentally sustainable and financially transparent coffee sector.

The Ethiopia coffee practice consists of multiple coffee projects and programs that focus on capacity building around better farming practices, processing, supply chain, environmental sustainability and, Women economic empowerment. These include: Regrow Yirga, Nespresso AAA, HereWeGrow – Jimma Coffee Project, and Climate Resilience Through Empowering Women (CREW). The Program Intern will support project teams and managers in the implementation and Operation of coffee projects in the Oromia, Sidama, and South Ethiopia regions.

III. About you

• This internship offers a dynamic opportunity to contribute to impactful programs by providing comprehensive support across project management, program analysis, procurement, and administration. The Program Intern will work closely with project managers, analysts, and technical teams, gaining hands-on experience in various aspects of program implementation.

IV. Program Intern Responsibilities:

• Assist in the planning, scheduling, and tracking of project tasks, utilizing project management software (e.g., Asana, Trello, MS Project).
• Assist in maintaining accurate project documentation and support effective communication.
• Collect, analyze, and interpret program performance data to support program improvement initiatives.
• Support the procurement process, including needs identification, market assessments, vendor research, and specification development.
• Ensure the quality and compliance of procured goods and services.
• Coordinate the timely and efficient transportation of goods to project sites, adhering to organizational procedures.
• Assist in asset management and inventory control, including verifying stock levels.
• Provide comprehensive administrative support, including drafting correspondence, scheduling meetings, and maintaining program documentation.
• Assist with financial tasks, such as data entry, expense tracking, and activity-based budgeting.
• Organize and coordinate program events and meetings, including venue selection, setup, and minute-taking.
• Conduct research and data analysis to support program implementation and knowledge management.
• Identify and implement process improvements to enhance program efficiency.
• Actively participate in team meetings and contribute to discussions.
• Independently complete assigned tasks and conduct research.
• Demonstrate a willingness to learn and apply new skills, and respond constructively to feedback.
• Shadow Program Analysts to gain deeper insights into program operations.
• Think creatively and propose innovative solutions to program challenges.

V. Qualifications

• Recent graduate (Bachelor’s degree preferred) in a relevant field, such as Business Administration, Economics, Agriculture, or a related discipline.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• High level of attention to detail and accuracy.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Demonstrated interest in self-development and a willingness to learn.
• Intellectual curiosity and a passion for exploring new ideas.
• Ability to think outside the box and propose innovative solutions.

Benefits:

• Gain valuable hands-on experience in project management and program analysis.
• Learn from experienced professionals and industry experts.
• Develop essential professional skills such as teamwork, communication, and problem-solving.
• Contribute to meaningful projects that make a real impact.
• Network with industry professionals and build your professional network.