Program Coordinator Full Time NEW

• Department/Program: Reproductive, Maternal, Child and Adolescent Health and Nutrition (RMCAH-N)
• Reports to: Manager, Program
• Based on: Addis Ababa
• Duration of contract: Indefinite based on performance and availability of funds
• Remuneration: As per organization pay scale plus other PSI Ethiopia staff benefits.
• Application Deadline: Dec 30, 2025

Who we are

Population Services International (PSI) is a global health nonprofit organization that works to ensure quality, affordable care reaches those who need it most. We deliver transformative programming that engages consumers, shapes markets, and strengthens health systems through integrated program design to address longstanding health burdens, emerging threats, and social determinants of health. To achieve this aim, PSI partners with governments, the private sector, and local organizations across 30+ countries to co-design solutions that put people at the center of care.

Join us!

There are thousands of “PSI’ers” around the world. It’s a diverse group of entrepreneurs and professionals with an unusually wide range of backgrounds – from the medical industry to the music business – all with unique skills we bring to the job.

PSI/Ethiopia wants reimagine healthcare, put the consumer at the center, and whenever possible, bring quality care to the front door. We achieve health impact in Ethiopia by working with both government and private partners and harvesting technology innovation to bring quality care closer to communities, schools, and homes. We empower consumers by including them in the design of healthcare solutions, offering them more healthcare choices, and helping them to have a voice in influencing national priorities. We work with all market actors in the health system to understand their needs, designing and delivering solutions so that market systems can sustainably serve consumers for the long term, helping to support the Government of Ethiopia in achieving Universal Health Coverage.

We are looking for:

We are looking for a Program Coordinator to provide program coordination support in the rollout, coordination, and monitoring of a community rooted RMNCH-N program. The coordinator will ensure implementation coherence with national RMNCH-N priorities, strengthen provider capacity, and champion the delivery of high-quality, client-centered services. By reinforcing service delivery systems, resolving operational challenges, and fostering strong stakeholder engagement, this role will be central to expanding access, increasing service uptake, and ensuring the long-term sustainability of RMNCH-N interventions across Ethiopia.

Working closely with PSI Ethiopia’s program leadership, the Ministry of Health, Regional Health Bureaus, Woreda Health Offices, health facilities, and community platforms, the coordinator will oversee field-level implementation of RMNCH activities and support the availability and use of essential tools, guidelines, and job aids. The role will support the data analysis and visualization efforts, apply monitoring, evaluation, and learning (MEL) insights to identify and address service delivery gaps, and promote evidence-based, adaptive program management. The coordinator will also cultivate and maintain partnerships with government and non-government actors, document and disseminate best practices, and provide strategic inputs to guide the sustainable provision of RMNCH-N services nationwide.

The Program Coordinator will:

• Provide strategic and technical support for the implementation of RMNCH-N interventions across targeted regions.
• Ensure program activities align with national policies, RMNCH-N priorities.
• Strengthen capacity of health providers and health system structures at national, regional, zonal and woreda levels.
• Facilitate smooth and effective implementation of RMNCH-N service delivery and community engagement initiatives.
• Support in the monitoring, learning, and adaptation processes to improve program quality, efficiency, and sustainability.

This role demands strong technical expertise, systems thinking, and collaborative leadership. The ideal candidate can effectively bridge national strategies with field-level realities, ensuring the consistent delivery of high-quality RMNCH-N services.

Key Roles and Responsibilities

1. Program Planning and Coordination

• Provide day-to-day coordination of RMNCH-N program activities in close collaboration with the Malaria program coordinator, Program Managers and field teams.
• Support annual, quarterly, and monthly planning processes, ensuring alignment with MOH priorities, project deliverables, and donor requirements.
• Coordinate and consolidate departmental work plans and budgets, ensuring timely review and submission.
• Facilitate planning, review, and reflection sessions (virtual and in-person) and ensure follow-up on action points for accountability.
• Coordinate workflows across program, MEL, finance, procurement, and operations teams to ensure effective integration and alignment with other SRH projects.
• Coordinate the establishment, strengthening, and performance monitoring of Village Health Leaders (VHLs) and other community structures.
• Support capacity building through training, mentorship, and supportive supervision for VHLs, HEWs, midwives, and facility teams in collaboration with Quality and training coordinators.
• Facilitate functional referral pathways between communities, health posts, and facilities, and support integration of VHLs into supply chains, data systems, and feedback mechanisms.
• Coordinate the roll-out of VHL-led SBC initiatives and ensure harmonized messaging aligned with national tools and guidelines.
• Support implementation and quality assurance of Smart Start, smart pathways, C4C model to improve the quality-of-service delivery, and other RMNCH-N interventions across target regions.

2. Performance Review and Reporting

• Track program progress against indicators, milestones, and Management by Objectives (MBOs).
• Support consolidation of inputs for donors, government, and internal reports ensuring accuracy, completeness, and quality.
• Coordinate timely submission of monthly, quarterly, and annual updates to global teams and stakeholders.
• Facilitate supportive supervision, data verification, and follow-up on identified performance gaps at field level.
• Support in the generation and synthesization of MEL insights to inform adaptive management and program improvement.

3. Communication, Correspondence, and Documentation

• Facilitate smooth communication between the RMNCH department, other units, regional offices, and external stakeholders.
• Facilitate internal and external meetings, prepare agendas, document minutes, and ensure dissemination of decisions and actions.
• Maintain organized and secure documentation systems for program reports, communications, and government/donor correspondences.
• Serve as the focal point for consolidating and sharing departmental updates under the guidance of the Program Manager.

4. Technical Coordination & Interdepartmental Facilitation

• Support technical coordination between RMNCH units and support departments (finance, procurement, MEL, operations) to enhance implementation efficiency.
• Facilitate joint supervision visits, program review meetings, and learning sessions with government, partners, and internal teams.
• Contribute to harmonization and integration of technical interventions across RMNCH and related programs.
• Coordinate generation and documentation of evidence, lessons learned, CEIs, cohort tracking, and process evaluations to inform program improvement.
• Coordinate documentation of best practices, innovations, and success stories for dissemination and donor reporting.
• Identify implementation bottlenecks and coordinate corrective actions; facilitate cross-learning across regions and woredas

5. Administrative and Procurement Support

• Coordinate annual procurement planning and engage with procurement, finance, fleet, and operations teams for timely execution.
• Ensure complete and accurate processing of procurement requests, travel arrangements, fleet requests, and logistical support for training and field activities.
• Support timely settlement of advances and financial requests in collaboration with finance and operations.
• Coordinate venue bookings, logistics, training materials, and field activity preparations to enable smooth implementation.
• Monitor efficient and compliant use of project resource

6. Stakeholder Engagement and Support

• Serve a liaison between PSI Ethiopia, MOH, RHBs, woreda health offices, health facilities, and community structures.
• Coordinate with government counterparts to ensure timely responses, reporting compliance, and alignment with national policies.
• Facilitate resource sharing, collaboration, and strong community engagement across all levels of the health system.
• Strengthening partnerships with government, non-government partners, and community platforms to advance program sustainability.

What are we looking for? The basics

• At least four (4) years with a master’s or six (6) years of experience with a first degree in Medicine, Public Health, Midwifery, Nursing, or related fields.
• Strong experience in program coordination on RMNCH-N related program.
• Experience with the health extension program (preferably the community VHL initiative).
• Strong networking and stakeholder management skills.
• Excellent planning, coordination, and organizational abilities.
• Strong problem-solving and troubleshooting capacity in field environments.
• Proficiency in documentation, reporting, and presentation.
• Ability to work independently and in teams.
• Willingness to travel frequently to field locations
• Strong communication and facilitation skills
• Ability to multitask and manage competing priorities

What would get us excited?

• Proven experience working in RMNCH-N and HEP programs.
• Hands-on experience supporting government health systems.
• Demonstrated skills in advocacy and policy engagement.
• Strong interpersonal skills with a collaborative spirit.
• Innovative problem-solving mindset