Safaricom Ethiopia
Safaricom Telecommunications Plc is a company supporting Ethiopia’s digital transformation.
Safaricom Telecommunications Plc is a company supporting Ethiopia’s digital transformation.
Login to Send MessageIT Infrastructure & Operations – Addis Ababa, Addis Ababa
Role purpose: Responsible for designing, implementing, and managing complex Data Center and Campus Network infrastructure, ensuring seamless and secure connectivity across the organization, network stability, high performance and leading network projects.
This role requires advanced technical expertise in networking, security, and cloud systems, along with leadership and strategic planning capabilities to support the organization’s network infrastructure needs.
Key accountabilities and decision ownership:
Support, Troubleshooting and Problem resolution: Provide out-of-hours support as an escalation point, resolve escalated issues by providing advanced technical support, and utilizing network analysis tools to troubleshoot and lead the resolution of complex network problems.
Documentation & Training: Maintain detailed network documentation, create training materials, and ensure knowledge transfer across teams.Author system configuration documents for on-going reference
Capacity Planning & Optimization: Proactively monitor network capacity and performance, perform growth analysis, and plan for system upgrades to meet future requirements and maintain global security standards. Lead and propose solutions to optimize bandwidth, latency, speed and overall network performance
Leadership & Collaboration: Lead network engineering efforts by providing technical leadership and guidance, mentor junior engineers, and collaborate with internal teams to distill business requirments to technical solutions.
Collaboration and Project Management:Collaborate with cross-functional teams to implement network-related changes and new projects.
Security & Compliance: Recommend and implement network and security solutions, address vulnerabilities and conduct risk assessements ensuring compliance with industry standards regulations and best practices.
Vendor Management: Participate in vendor evaluations, make recommendations for new technologies, and manage relationships with network vendors and service providers. Negotiate contracts, manage warranties and oversee vendor support for network equipment and services
Network Monitoring & Automation: Implement network monitoring tools, perform system analysis, and promote automation to improve efficiency.
Disaster Recovery & Business Continuity: Ensure network infrastructure can recover from disruptions and maintain continuity of critical operations. Lead in the implementation and testing of disaster recovery and BCP for critical network infrastructure
Budgeting & Planning: Prepare budgets(CAPEX and OPEX), timelines, and workflows for network projects and anticipaate future needs.
Incident & Change Management: Oversee network incidents and changes, ensuring proper procedures and documentation are followed. Lead the resolution of critical incidents and collaborate with other teams to identify the root cause
Evaluation & Recommendations: Analyze and recommend network upgrades, new technologies, and performance improvements to enhance overall system efficiency. Review BoQs against designs for the DC Networks solutions.
Strategy: Develop and maintain strategic plans related to areas of areas of responsibility. Evaluate reliability and cost effectiveness of trials/POCs introduced in the network and their ability to keep up with emerging technologies
Research: Research and evaluate new technologies and software products to determine feasibility and desirability of incorporating their capabilities within the company and evolve the network infrastructure. Review End of Support/Sale matters and vulnerability notices, and make recommendations
Design and Solution Reviews: Lead network design reviews and provide quality assurance on all proposed designs within owned and related architectures for quality and adherence to the Architectural Standards. Continous process review and process improvement.
Reporting and presentation: Prepare and coordinate work reports, attend meetings, represent the department/section with other divisions, departments, senior management and vendors on network designs and operations. Develop and make technical presentations, proposals, and recommendations regarding network performance, incidents and improvements to audiences of all levels
Team Task Scheduling: Plan, manage, assign, delegate, control, review, and evaluate the work of staff engaged in the delivery of network infrastructure activities. Objectives setting
Core competencies, knowledge, and experience:
Business Competencies:
Business Know how
Project and Program Management
Functional Competencies:
Must have technical / professional qualifications:
If you feel that you are up to the challenge and possess the necessary qualification and experience, kindly proceed to update your candidate profile on the career portal and then Click on the apply button. Remember to attach your resume.
https://safaricom.bamboohr.com/careers/476
The closing date for receiving applications is Thursday March 6,2025
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