The Integrated –program Manager provides strategic program management leadership, partners management, quality assurance, and program integration for the Complex Emergency Response ensuring high-quality, timely, and integrated delivery of multi-sector humanitarian interventions across priority regions. The position ensures effective design, implementation, monitoring, adaptation, and Operational excellence across all project sectors, including Education in Emergencies (EiE), Protection, WASH, Health, Nutrition, Shelter and NFI, Multi-Purpose Cash Assistance (MPCA), Emergency Agriculture, and Humanitarian Information Management.
The Integrated Program Manager leads a team of sector specialists and works closely with regional and field teams, government counterparts, local partners, clusters, and donors to ensure that interventions are technically sound, integrated, evidence-based, conflict-sensitive, and aligned with humanitarian standards and donor requirements. The position plays a critical role in driving effective and efficient program management, program quality, adaptive management, accountability, and achievement of project outcomes across multiple regions.

Strategic Technical Leadership and Program Quality

• Provide overall strategic and technical leadership for the design, implementation, monitoring, and adaptation of all project sectors including Education in Emergencies, Protection, WASH, Health, Nutrition, Shelter/NFI, MPCA, Emergency Agriculture, and Humanitarian Information Management.
• Lead the development and periodic review of the project’s integrated technical strategy, ensuring coherence, complementarity, and synergy across sectors.
• Ensure all sector interventions are aligned with humanitarian principles, Sphere Standards, Core Humanitarian Standards (CHS), INEE Minimum Standards, cluster guidance, government policies, and donor requirements.
• Lead technical design and review of implementation approaches, tools, guidelines, standard operating procedures (SOPs), and sector-specific technical packages.
• Ensure effective integration of protection mainstreaming, safeguarding, PSEA, disability inclusion, gender equality, conflict sensitivity, social cohesion, climate resilience, and accountability to affected populations (AAP) across all sectors.
• Establish systems for regular technical performance reviews and quality audits to identify implementation gaps and drive continuous improvement.
• Lead technical decision-making during emergency escalations, population displacement, disease outbreaks, natural disasters, and access constraints, ensuring timely adaptation of interventions.
• Guide the integration of anticipatory action, disaster risk reduction, resilience building, and early recovery approaches within emergency response interventions.
• Provide technical oversight for localization initiatives and ensure meaningful engagement and capacity strengthening of local partners.
• Lead technical risk analysis and mitigation planning related to program quality, operational access, security, safeguarding, fiduciary risks, and implementation challenges.
• Review and approve technical components of annual, biannual quarter work plans, budgets, procurement plans, technical specifications, bills of quantities, training curricula, and implementation schedules.
• Ensure quality and appropriateness of activity interventions across different emergency project locations.
• Provide strategic leadership for innovation and adoption of best practices and digital solutions that improve program effectiveness and efficiency.
• Ensure integrated response models for overall child wellbeing and social cohesion outcomes.
• Serve as the principal technical advisor to the Project Director on all program quality, technical risk, and strategic implementation matters.
• Ensure donor commitments, technical deliverables, milestone targets, and sector performance indicators are achieved within agreed timelines and quality standards.

Technical Supervision and Capacity Strengthening (20%)

• Directly supervise and support sector specialists and technical coordinators.
• Establish technical quality assurance mechanisms across all sectors.
• Lead development of technical guidance notes, SOPs, training packages, and implementation tools.
• Coordinate capacity assessments and capacity-strengthening plans for staff and local partners.
• Facilitate cross-sector learning, mentorship, coaching, and supportive supervision.
• Organize technical review meetings and learning events to promote continuous improvement.

Program Performance and Adaptive Management (15%)

• Monitor technical performance against project indicators and targets.
• Lead regular program performance reviews and corrective action planning.
• Identify implementation bottlenecks and provide technical solutions.
• Ensure strong linkage between assessments, monitoring findings, community feedback, and program adaptation.
• Support operational decision-making through analysis of program performance data.
• Ensure timely achievement of project outputs and outcomes across all regions.
• Ensure evidence-based programming by promoting the use of assessments, monitoring data, community feedback, research findings, and lessons learned in program design and implementation.
• Promote a culture of learning, accountability, innovation, and continuous improvement across the project team and partner organizations.
• Lead technical review and approval of donor reports, technical papers, assessments, evaluations, lessons learned documents, case studies, and knowledge products before submission.

Coordination, Representation and Advocacy (15%)

• Represent the project in national humanitarian coordination mechanisms, clusters, technical working groups, and government forums.
• Maintain strong relationships with relevant ministries, regional bureaus, humanitarian agencies, UN organizations, donors, and consortium partners.
• Promote integrated programming approaches across sectors and partners.
• Lead technical engagement with Education, Protection, WASH, Health, Nutrition, Cash, and Food Security clusters.
• Support evidence-based advocacy on education, protection, humanitarian access, resilience, and vulnerable populations.
• Facilitate technical coordination among consortium and local implementing partners.

Monitoring, Evaluation, Learning and Knowledge Management (10%)

• Ensure robust technical monitoring and quality assurance systems.
• Support design and implementation of assessments, surveys, evaluations, and learning reviews.
• Review technical reports and ensure data quality and accuracy.
• Promote evidence generation, documentation of lessons learned, and dissemination of best practices.
• Ensure findings from monitoring and evaluations inform program improvement.
• Support development of dashboards and data visualization tools for management decision-making.
• Develop and maintain an integrated quality assurance framework to ensure technical excellence, consistency, and accountability across all project locations.
• Provide strategic guidance on multi-sector needs assessments, response analysis, targeting methodologies, vulnerability criteria, and prioritization of interventions.

6. Grant Management and Resource Stewardship (10%)

• Contribute to annual planning, budgeting, and resource allocation processes.
• Monitor technical budget utilization and implementation efficiency.
• Review procurement plans and technical specifications.
• Ensure value for money and cost-effective implementation approaches.
• Support donor reporting, proposal development, and technical revisions as required.

Required Education, training, license, registration, and/or Certification

• Master’s degree in Education, Public Health, Nutrition, WASH, Humanitarian Action, International Development, Agriculture, Disaster Risk Management, Project Management, or related field.
• Additional certifications in humanitarian programming, project management, INEE Minimum Standards, Sphere Standards, Cash Programming, or Protection are advantageous.

Required Professional Experience

• Minimum 10 years of progressively responsible experience in humanitarian and development programming.
• At least 5 years in senior technical leadership or program management roles.
• Demonstrated experience managing large, multi-sector emergency response programs.
• Proven experience supervising multidisciplinary technical teams.
• Experience working with institutional donors such as FCDO, ECHO, USAID/BHA, UNICEF, ECW, Sida, UN agencies, and other humanitarian donors.
• Experience in fragile, conflict-affected, and displacement contexts.
• Strong understanding of localization and partnership approaches.
• Strong knowledge of humanitarian principles, Sphere Standards, CHS, INEE Standards, Protection Principles, and Cluster Systems.
• Strong project cycle management and adaptive management skills.
• Excellent coordination, negotiation, and representation skills.
• Strong analytical, report-writing, and presentation skills.
• Experience in budget monitoring and grant management.
• Excellent people management and coaching skills.
• Strong understanding of safeguarding, PSEA, gender, disability inclusion, and conflict sensitivity.

Required Language(s)

• English (fluent)
• Amharic (required)

Required travel and/or work environment accommodations

• Based in Addis Ababa with frequent travel to crisis-affected areas
• Work in resource-constrained and insecure environments
• Extended working hours during reporting and emergency response periods

Preferred Experience, Knowledge and/or Key Competencies

• Strategic Leadership
• Achieving Quality Results and Service
• Building Collaborative Relationships
• Communicating with Influence
• Accountability and Integrity
• Innovation and Continuous Improvement
• Partnership and Localization
• Adaptive Management
• Team Leadership and Coaching
• Humanitarian Coordination and Representation