MEAL Officer Full Time NEW

About Médecins du Monde (MdM) and Context

Since 1980, Médecins du Monde (MdM) has worked independently in France and internationally to ensure universal and sustainable access to healthcare. Engaged in Ethiopia since 1986, MdM addresses urgent humanitarian needs through a multisectoral response, integrating Primary Healthcare (PHC), Sexual and Reproductive Health (SRH), Nutrition, Gender-Based Violence (GBV), and Mental Health and Psychosocial Support (MHPSS). The organization ensures survivors receive medical, psychological, and social care. MdM also prioritizes harm reduction initiatives, particularly for improving the well-being of sex workers and reducing the prevalence of HIV/AIDS. Additionally, the organization extends its support to refugees, asylum seekers, and internally displaced persons (IDPs) affected by violence, ensuring they have access to essential medical care, psychosocial support, and protection services. MdM’s holistic approach aims to address both the immediate health needs and the broader determinants of health in the communities it serves.

• Status:                                               Salaried
• Duration:                                          Until October 14,2027
• Hierarchical supervision:             Field Coordinator
• Functional supervision:                MEAL and Grant Coordinator  
• Location:                                           Semera,Afar

Essential Responsibilities

The MEAL Officer is responsible for designing and implementing a comprehensive Monitoring, Evaluation, Accountability, and Learning (MEAL) framework for MdM projects, ensuring the effective tracking of project performance and impact. This includes developing methodologies for data collection, defining key indicators, and establishing systematic monitoring mechanisms. This role involves working closely with MdM teams and implementing partners to ensure timely and accurate data collection, maintaining and updating project indicators, and conducting regular internal monitoring and evaluation to assess project outcomes. The MEAL Officer will analyze data, prepare detailed progress reports, identify challenges, and provide recommendations for corrective action to enhance project implementation. Additionally, the role ensures accountability mechanisms are in place, including stakeholder feedback and response systems, and facilitates learning by documenting best practices and lessons learned. Collaboration is key, as the MEAL Officer will provide technical support and capacity-building training to project teams and partners, fostering a data-driven approach to decision-making and continuous improvement in MdM’s programs

Activity Description

1. Monitoring, Evaluation, Accountability and Learning (MEAL) system Development

• Ensure systematic quantitative and qualitative data collection utilizing MdM’s monitoring and evaluation tools, including Monitool.
• Track monthly progress data and ensure accurate data entry using Monitool and the Indicator Performance Tracking Table (IPTT).
• Maintain secure and confidential archiving of collected data.
• Support MdM and local partner teams in establishing and maintaining efficient data collection and monitoring systems.
• Verify the accuracy and consistency of reported data, including consultations, morbidity rates, and other key indicators.
• Continuously monitor project indicators, analyze data trends using advanced analytical tools, and recommend necessary program adjustments for improved outcomes.
• Conduct data quality assurance (DQA) and program quality monitoring (PQM) regularly.
• Provide technical guidance in the development and implementation of M&E plans, including data collection methodologies, indicator tracking, and evaluation frameworks.
• Organize regular program review meetings, joint support supervision to assess progress, identify gaps, and propose data-driven solutions for program enhancement.
• Accountability and Learning
• Oversee the implementation and management of the Feedback and Complaints Response Mechanism (CFRM) in alignment with MdM’s accountability frameworks.
• Conduct FGD with beneficiaries regularly and ensure beneficiary feedback is systematically captured, analyzed, report confidentially and used to enhance program effectiveness.
• Support project teams in collecting and documenting good practices, lessons learned, success stories and feedback based on established M&E plans.
• Provide MEAL system training for field teams regularly, provide AAP and CHS training for field staff and stakeholders.
• In collaboration with the Field Coordinator, strengthen coordination and complementarity among partners and stakeholders, analyze data and propose program reorientation as needed.
• Conduct Program review meeting, After Action Review (AAR) whenever required.
• Ensure the availability of donor and MdM visibility in all materials and equipment, as well as billboards in all supported health facilities communicating and validating through the capital team.
• Ensure the placement of CFRM key channels and messages with billboards and suggestion boxes in all supported health facilities.
• Provide capacity building and enhance the establishment and implementation of contextual CFRM channels, i.e. Hotline, CFRM focal person, CFRM community committees, phone call, in person, FGD and other feasible and effective channels to collect community feedback and complaints.
• Ensure learning through capturing learning, best practices, and challenges, and organizing quarterly/bi-annual review meetings with local government authorities
• Reporting and Documentation
• Support the development of high-quality and timely reports in collaboration with the Field Coordinator, Project Manager, and program team.
• Ensure the timely submission of reports to the country’s coordination team, adhering to required deadlines.
• Compile and draft program progress reports (monthly, quarterly, and annually) against key indicators and proposal targets.
• Synthesize and analyze MEAL data to produce summary reports, graphs, tables, and thematic findings for internal and external stakeholders.
• Ensure the availability and verification of data sources across all supported health facilities, maintaining proper documentation in both hard and soft copies as Means of Verification (MoV).
• Act as the focal point for reporting-related queries, ensuring alignment with reporting templates, donor requirements, and organizational guidelines.
• Ensure timely data entry into Monitool, IPTT data submission, CFRM, DQA, and SITREP report submission in collaboration with the Project Manager and Field Coordinator.
• Ensure the assessments i.e. Post Distribution Monitoring (PDM), Protection Mainstreaming (PM), Rapid Need Assessment (RNA) and other related commitments conducted based on proper methodology and timely manner and report produced and shared within allocated timeframe.
• Make confidential the documentation of Complaint and feedback reports
• Support gender audit and other relevant assessments, ensuring key findings are well-documented and shared with relevant stakeholders.
• Data Management and Coordination
• Under the direct supervision of the Field Coordinator and with technical supervisor of MEAL & Grant Advisor at the coordination office, lead the compilation and quality control of monthly reporting tools, including Indicator Performance Tracking Table (IPTT), Monitool, SITREP, and regional cluster coordination reports.
• Monitor progress against key indicators, ensuring reports accurately reflect program achievements, challenges, and necessary adjustments.
• Systematically manage the M&E data and information system, overseeing data collection, entry, analysis, and reporting to ensure accuracy, completeness, and reliability.
• Provide technical guidance and support to field teams on data management, verification, and analysis.
• Ensure proper organization and documentation of all project data, including best practices, lessons learned, success stories, and case studies, for effective learning and knowledge sharing.
• Organize and facilitate regular project implementation reviews, performance assessment meetings, and learning sessions to enhance program effectiveness.
• Ensure strong coordination and communication within the MEAL team and across other departments to promote data-driven decision-making and continuous improvement.

1. Additional Responsibility

• Operational Area Coverage: Provide MEAL support to additional operational areas, as required, during the contractual period, in line with organizational priorities and operational needs.
• Cross-Field Office Support: Provide technical MEAL support to other field offices in coordination with the respective Field Office Coordinators and under the guidance of the MEAL and Grant Advisor.
• Ad Hoc and Urgent Assignments: Undertake additional, urgent, and time-sensitive MEAL-related tasks assigned by the MEAL and Grant Advisor, in accordance with organizational priorities and the scope of the position.

• Degree in data science, statistics, social science, or any other related field.
• Experience or background in epidemiology, public health, health information management or a related discipline
• A BSc/MSc in Data Science, Statistics, Social Sciences, Epidemiology, Public Health, Health Information Management, or a related discipline, with at least 3 years of experience in monitoring and evaluation of humanitarian projects.

Skills and qualities

• Proven experience in quantitative and qualitative data collection, including survey design, implementation, and analysis.
• Demonstrated expertise in training and building the MEAL capacity of field staff.
• Proficiency in Microsoft Office and electronic data collection tools such as Kobo Toolbox, or similar platforms.
• Experience in data visualization tools, including Power BI and advanced Excel.
• Experience with GIS and geospatial data analysis, including QGIS mapping.
• Strong analytical and problem-solving skills, with the ability to process complex data sets and generate actionable insights.
• Ability to systematically collect, clean, and critically analyse data and information to support evidence-based decision-making.
• Strong understanding of humanitarian programming and adherence to humanitarian principles.
• Experience working with NGOs is preferred.
• Willingness to travel regularly to field locations as required by the role
• Professional proficiency in Amharic and English is mandatory

Required personal skills.

• Maintain professionalism, self-restraint, and respect for beneficiaries’ dignity.
• Strong teamwork, adaptability, and willingness to support various activities.
• Commitment to equity, human rights, neutrality, and impartiality.
• Proactive, motivated, and open to continuous learning and capacity building.
• Respect for team roles, responsibilities, and expertise.
• Ability to accept feedback and improve personal skills.
• Strong organizational, prioritization, and problem-solving skills.
• Reactive, adaptable, and capable of taking initiative.
• Effective communication, writing, and reporting skills.
• Strong team spirit and interest in humanitarian work.
• Ability to work under pressure and in challenging conditions.