Junior IT Support Officer Full Time

Job Description

• Provide network support and resolve network issues;
• Provide user support on the various available Bank’s system;
• Install and configure computer hardware and required software;
•  Provide support and hardware maintenance on computer, printers, scanners and
  related devices;
• Provide network installation and preventive maintenance at branches;
• Maintaining end user domain accounts and related security settings centrally from a
  windows active directory.
• Work closely with other IT teams to provide end to end user support and issues
  resolution;
• Offer timely technical support and advice users how to utilize computers and
  systems correctly.
• If required, configuration and troubleshooting on Routers, Switches and Firewalls.
• Handle after working hours and in holidays as assigned.
• Reports all security incidents to responsible IT unit or manager.
• Perform other related duties as assigned by the supervisor.

Job Requirements

• Short-listed applicants include graduates of years 2022, 2023 and 2024 G.C with BSc Degree
  in Computer Science, Computer Engineering, Information Technology, or related fields of
  study. From one to two years of IT support and computer and printer hardware maintenance
  on hand experience is required.
• If the applicant has a computer and printer hardware maintenance certificate such as A+ or
  local training certificates with on hand experience, it will be advantageous

How To Apply

If you’re excited about this role, please submit your original documents, updated work experience with a cover letter and CV through this link https://forms.gle/msjNWwdnTgTahd6P7

• Only highly qualified & short-listed candidates will be contacted.
• Any physical application request will not be acceptable