Main Duties and Responsibilities:

• Perform data backups and disaster recovery operations.
• Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
• Configure, monitor, and maintain email applications or virus protection software.
• Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
• Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
• Plan, coordinate, and implement network security measures to protect data, software, and hardware.
• Analyse equipment performance records to determine the need for repair or replacement.
• Confer with network users about how to solve existing system problems.
• Recommend changes to improve systems and network configurations and determine hardware or software requirements related to such changes.