Human Resource Assistant – Temporary Full Time

The Human Resource Assistant supports the HR department in executing daily HR functions, including recruitment, onboarding, employee records management, benefits administration, staff support, and HR reporting. The role ensures HR processes are handled efficiently, confidentially, and in alignment with organizational policies and labor regulations.

Essential Job Responsibilities

• Provides generalist human resources support to the Mercy Corps Ethiopia HR Department in Addis Ababa
• Collect and track required employee paperwork;
• Maintain employee records, filing and documentation such as recruitment documents, CVs, valid contracts, timesheets, employee data sheets, and performance evaluations as well as ensuring leave records of all staff are properly maintained and updated.
• Completes the new hire process for employees; collecting data, and creating new employee files
• Prepare interview agendas and guides for candidate interviews
• Assist in updating employee files; facilitating the documentation processes.
• Screen resumes for selected positions to send to hiring managers
• Produce a weekly activity report.
• Ensure that records regarding personnel activities and personnel data are kept confidential
• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.
• Follow up employee medical insurance reimbursement.
• Responsible for the management of staffs leave.
• Ensure all local admin or legal issues are handled in a smooth way
• Responsible for the smooth running of the Office management.
• Answer all incoming telephone calls and direct them to the proper person or department; make telephone calls as requested for staff and use intercom system to transfer calls and announce visitors.
• Welcome and receive all visitors, suppliers, etc.
• Manage all internal and external communications (telephone calls, faxes, emails etc)
• Must have a clear understanding on all MC policies and program needs; must be able to help facilitate training to all support staff to ensure the smooth, uninterrupted implementation of all MC programs;
• Responsible for maintaining supply of all administration documents and making them available for all MC Ethiopia staff.
• Responsible for maintaining all administrative notice boards – keeping them updated, clean and neat in appearance.
• Working with Petion office.
• Assist MC management in Ethiopia in facilitating the smooth flowing of routine, administrative work of the Mercy Corps office and program support operations.
• Perform any other similar tasks that may be reasonably assigned by the line manager.

Security

• Ensure compliance with security procedures and policies as determined by country leadership.
• Proactively ensure that team members operate in a secure environment and are aware of policies.

Organizational Learning

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Supervisory Responsibility:

Accountability

Reports Directly To: Human Resources Manager

Works Directly With: HR Team and All Staff.

Knowledge and Experience

• Bachelor Degree in Human Resource Management, Business Administration, Public Administration Management or business-related degree is required.
• 1-3 years related experience is required.
• Good computer skills (especially Microsoft Excel, Word, and Outlook)
• Professionalism and self-motivation expected at all times.
• Must be confident, self-starter, an independent thinker and have strong organizational, interpersonal and communication skills; team oriented
• Excellent communication skills, written and oral are required.
• Demonstrated cultural sensitivity, emotional maturity and appropriate flexibility.
• Excellent organizational skills with ability to successfully manage multiple tasks.
• Flexibility in responding courteously to immediate needs of visitors and callers;

• Bachelor Degree in Human Resource Management, Business Administration, Public Administration Management or business-related degree is required.
• 1-3 years related experience is required.