Core Banking Systems Support Engineer is responsible for establishing and maintaining the integrity of work products using configuration identification, configuration control, configuration status accounting and configuration audits of the core banking application. He/she also provides support to end users on core banking system related issues, sets up new product definitions on the system, debugs software related problems using appropriate tools and maintains change control management on all approved changes made to core banking source codes.
The role holder is also responsible for providing effective and efficient 2nd level user support with respect to the Flex cube Core Banking application, all its related interfaces and other Business Applications e.g. SWIFT, ATM/POS, Chequepoint, Channel Banking, ECX, etc.

Bachelor’s degree in Information Technology, Computer Science, Computer Information System, Software Engineering or any other equivalent field.
Banking business knowledge is an added advantage
Professional ICT qualifications such as MCSE, MTA, Oracle etc. is an added advantage..

Experience

Behavioral Competency

Interpersonal and cross cultural skills, including ability to build collaborative relationship with sensitivity to diversity/inclusion.
Creativity and innovation skill
Action oriented
Quality focus and attention to detail
Professionalism and integrity in line with Dashen Bank Values
Good oral and written communication skills
Personal motivation drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
Good customer relationship management skill (internal & external)
Risk awareness and focus-demonstrates understanding of risk management practice, standards and regulatory requirements.

Required Technical Competency

Oracle, UNIX and core banking system knowledge.
Thorough knowledge and proven experience in supporting a core banking application.
Practical proven experience in support and troubleshooting of core banking systems, web technology (Web logic) and other programming.
Proven experience in systems analysis, design, implementation and support using RAD tool.
Proven knowledge of banking operations, operations in business units and business impact analysis.
Working knowledge of at least one 4G programming language – C#, C++, Java, HTML/XML.
Technical skills to effectively perform system administration, systems analysis, business needs analysis, troubleshooting and deliver structured solutions in a manner that consistently produces a high quality of service.
Development experience including Menu, Version, Enquiries and Batch set-up.
Good understanding of overall Core Banking System architecture and working mechanism.
Working experience with CBS Live Support and Development.

Required Skills

Desired Skills

1. Interested and qualified applicants should apply through

2. Applicants should fill all the details on the vacancy application form and make sure you submit after completing all the questions.

Core Banking Systems Support Engineer Full Time

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