AREA OFFICE/ LOCATION: Gura Dhamole woreda of Bale zone, Oromia
GRADE: 4A
CONTRACT LENGTH: 4 months
Reports to: Field coordinator for Cash Assistance
Matrix Manager: NA
CHILD SAFEGUARDING:
Level 3 – the responsibilities of the post may require the post holder to have regular contact with or access to children or young people, vulnerable households, the community, and members
Risk and Compliance:
The role holder is required to carry out the duties in accordance with the SCI Fraud, Bribery, and Corruption policy and code of conduct. The key responsibilities include understanding and complying with the SCI policies and procedures, not committing any act of fraud, bribery, or corruption, understanding risks in their area/role, and implementing mitigation measures, report any suspected fraud, bribery, or corruption immediately, declare conflicts of interest in accordance with internal procedures and complete mandatory training related to ethics and anti-fraud measures
ROLE PURPOSE:
WFP in collaboration with government stakeholders, identified beneficiaries for humanitarian cash assistance for IDPs and returnees across various locations in Oromia and Amhara regions. SCI has secured funding from WFP to assist the implementation of the cash assistance program for IDPs (humanitarian beneficiaries) and returnees.
Save the Children Ethiopia (SCI) is implementing WFP-funded biographic digital registration and cash assistance activities, including QR-based verification and cash disbursement coordination with Financial Service Providers (FSPs).
The Community Feedback Response officer (CFRO)is responsible for establishing, managing, and strengthening accountability and feedback mechanisms throughout Digital biographic registration (including QR code issuance), Cash distribution cycles and Post-distribution follow-up. And ensuring community feedback response mechanisms are in place at joint WFP/SCI’s cash based assistance on the existing hotline numbers and through different channels and records on the FRM automation system/database export.
The CFRO will serve as the primary focal person for complaints, feedback, inquiries, and safeguarding concerns, ensuring timely resolution, documentation, confidentiality, and closing the feedback loop in accordance with SCI and WFP accountability standards
SCOPE OF ROLE:
KEY AREAS OF ACCOUNTABILITY:
Accountability & Community Feedback Management (Registration & Cash Phases)
documentation/sharing of success stories, best practices, and lessons learned regularly.
Registration Phase Support (Digital Biographic Registration)
Cash Distribution phase support
System and Data Management
Reporting and Coordination
Safeguarding and Protection
BEHAVIOURS (Values in Practice)
Accountability:
Ambition:
Collaboration:
Creativity:
Integrity:
QUALIFICATIONS
EXPERIENCE AND SKILLS
Additional job responsibilities
The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience. The program manager is expected to cover emerging assignments in the humanitarian program operations
Equal Opportunities
The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures.
Child Safeguarding:
We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.
Health and Safety
The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.
Please attach a copy of your CV and cover letter with your application and include details of your current remuneration and salary expectations.
Use the below link to apply:
https://hcri.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1
We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.
All employees are expected to carry out their duties in accordance with our global anti-harassment policy.
Qualified female candidates are highly encouraged to apply
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