Branch Operation Supervisor Full Time NEW

Purpose of the Job:

To support the Branch’s customer service delivery and operational efficiency by ensuring prompt and careful cash delivery, movement, and collection, keeping control ofthe vault, and reconciling accounts.

Main Duties and Responsibilities:

• Authorize transactions originated by customer service officers, check the correctness of all transactions, and take corrective measures whenever any irregularity occurs.
• Check all books of accounts are in balance, follow-up reconciliation of suspense accounts, and prepare all financial reports of the Branch.
• Keep custody of cheques, payment instruments, and passbooks.
• Keep under his/her custody printed check books received from the Branch Manager to be delivered to current account holders and ensure proper delivery of the same.
• Open and administer the Primary Vault dually with the Branch Manager and solely administer the Secondary Vault.
• Initiate cash consignments to/from Treasury by maintaining the established cash holding limit of the Branch, and supply cash against signature to the cashier for the day’s operations, and make the necessary replenishments.
• Receive, verify, lodge and withdraw cash to/from Primary and Secondary Vault and post transaction related to cash deposit/withdrawal to/from vault in the System
• Open and assign till for Customer Services Officers, and control their Till limits.
• Collect/deliver cash from/to the Customer Service Officers.
• Authorize transfer of cash from Vault to Till and from Till to Vault.
• Check and balance the cash position against the System.
• Close Tills at the close of Business and at breaks, and check and confirm the overall cash balance.
• Manage cash areas and customer inquiries on cash activity.
• Assist CSOs in handling and counting bulk cash deposits/withdrawals.

Qualification:

• Bachelor’s degree in Accounting, Management, Economics, or related fields.

Experience:

• Four years of related Banking experience.
• IFB training Certification is advantageous.