Accountant- Account Receivable Full Time NEW

An exciting opportunity has become available at East Africa Bottling Share Company – Ethiopia for the position of Accountant- Account Receivable .East Africa Bottling Share Company ( EABSC) works with the world’s most cherished trademark; invests in the most sophisticated production system in the world and employ people who are prepared to work with passion and focus. The position is structured to report to the Country Lead-Financial Control.

Key Purpose Statement:

To effectively manage and recover outstanding customer debt by executing structured collection strategies, ensuring timely resolution of credit queries, and maintaining accurate customer accounts. The role is responsible for supporting cash flow optimization, minimizing financial risk, and delivering excellent customer service while ensuring full compliance with internal policies, regulatory requirements, and credit management procedures.

Key Duties & Responsibilities

Collection Strategy Execution

• Execute daily credit collection call lists for debt exceeding 21 days overdue, adhering to the collection strategy.
• Conduct pre-call planning to resolve account queries before engaging customers, minimizing customer frustration.
• Apply stringent collection rules and processes on accounts over 21 days overdue, including issuing letters of demand and following up on unsigned letters.
• Prepare pre-legal/legal packs and ensure appropriate reconciliations are attached for accounts under review, adhering to ABI Credit Management policies and procedures.

Query Handling and Customer Support

• Provide phone credit support to internal and external customers, ensuring prompt resolution of credit-related queries and complaints within SLA.
• Capture customer reasons for non-payment on system CRM and open and resolve any credit CIC queries.
• Run and review customer statements before sending them to customers, ensuring accuracy and clarity.
• Ensure all customer interactions are appropriately recorded and log CDBM queries for any changes in customer master data.

General Responsibilities and Compliance

• Stay updated with business processes, product developments, and new product releases.
• Represent and deliver on brand values during every customer interaction.
• Provide backup support to CIC Credit work streams and regional teams to achieve overall credit objectives.
• Perform customer reconciliations and apply NCA policies consistently, ensuring compliance and accuracy in all transactions.

Skills, Experience & Education

• BA Degree in Accounting and Finance
• Minimum of 2 years’ experience within an FMCG environment; experience with large FMCG suppliers advantageous.
• Excel and/or spreadsheet proficiency
• ERP finance knowledge and experience will be advantageous

How To Apply