Customer Relationship Officer II Full Time NEW

Named after ZamZam Holy Water, which gave life to Makkah’s barren land, ZamZam Bank is dedicated to driving sustainable economic growth. With a vision to become Africa’s leading Shari’ah-compliant and inclusive bank by 2030, we provide full-fledged interest-free, affordable, and effective financial services to individuals and organizations, while promoting stability and access through our expanding branch network.

Our reputation rests on pioneering financial inclusiveness, unwavering Shari’ah compliance, strong networks, innovative leadership, advanced systems, and international recognition.

We are seeking talented individuals to join our journey of sustainable growth and enhanced financial inclusion, especially for communities excluded from the financial system due to religious or other barriers. Could this be you?

Your profile

Whether you want a career as a visionary professional banker in full-fledged interest free banking sector, or need to make sure that your earning is from halal source or second our cause towards ensuring sustained economic empowerment & stability through financial inclusiveness.

Job Purpose:

The Customer Relationship Officer is responsible for building, managing, and growing customer relationships within the district, with emphasis on customer retention, business development, cross-selling, service responsiveness, financing follow-up, and collection support. The role helps the district sustain quality relationships while generating business opportunities and improving customer experience.

•  Place of work: Jimma and Diredawa Districts
• Salary: As per the Bank’s salary scale and attractive benefit packages.
• Gender: Male/Female

Minimum qualification and work experience

• B.A Degree in Economics, Management, Accounting or other Business related fields
• 3 years of banking experience of which 1 year as Officer I in financing/credit area