Senior UI/UX Expert Full Time NEW

Senior UI/UX Expert for Head Office

Vacancy Details

Vacancy Number: DB_EX/HO/002/26
Vacancy Posting End Date: 15/07/2026

Job Summary

• Senior UI/UX Expert is responsible to provide support in the creation of intuitive, visually appealing, and user centered digital interfaces across the Bank’s web and mobile platforms. The role holder provides input in conducting user research, preparing design materials, and collaborating with developers and product teams to ensure consistency, usability, and alignment with the Bank’s digital innovation objectives.
• S/he also Support engagement with internal teams and participates in interactions with external vendors, fintech partners, and other stakeholders for design feedback or integration as needed.

Academic and Professional Qualifications

• BA/BSC Degree in Information Technology, Computer Science, Information System, Software Engineering.

Experience

• Five (5) years relevant experience

Functional/Technical Competencies

• Data Collection and Insight Development: Ability to organize and summarize research findings, preparing user feedback reports, and providing actionable insights for design improvement.
• User Journey and Persona Documentation: Ability to support the creation and maintenance of user journey maps, personas, and other design documentation tools.
• User Research Participation: Ability to contribute to user research, surveys, and usability testing to gather feedback and understand user needs and pain points.
• User Interface Design Support: Ability to assist in designing visually consistent and user-friendly digital interfaces aligned with the Bank’s brand and UI standards.
• Creative Ideation and Problem Solving: Capability to contribute creative ideas during brainstorming sessions and suggest design solutions that enhance user experience and accessibility.
• Assist Usability Testing and Feedback Integration: The ability to support usability test sessions, help record observations, and assist in compiling feedback for design improvements.
• Assist Wire Framing: The capability to create low-fidelity wireframes under guidance, supporting the design team in visualizing layouts and user flows.

Behavioral Competencies

• Collaboration: Encompasses a range of behaviors, including effective communication, teamwork, dependability, and engagement.
• Team Work: Collaborating and communicating in a way that allows team members to share their strengths and expertise and to support each other in achieving their goals.
• Engagement: Active dedication and involvement from individuals or teams in collaborative endeavors, projects, initiatives, the Bank’s platform, culture, CSR initiatives, training programs, and, most importantly, the organization’s mission, vision, and values.
• Communication: Clear and successful exchange of information and ideas between individuals, ensuring a shared understanding.
• Adaptability: Ability to adapt to change without disrupting operations and the ability to adjust to new situations and circumstances.
• Continuous Improvement: Commitment to always finding ways to do things better.
• Agility: Ability to move quickly and easily.
• Responsiveness: Ability to adapt to change and meet new demands quickly.
• Customer Centricity: Understand customers’ needs and meet or seek to exceed their expectations by building long term relationships, adopting data-driven decision making, and engaging in continuously improving processes and methods.
• Relationship: Demonstrate readiness to collaborate, and build sustainable relationship with stakeholders.
• Empathy: Understand and share the feelings, perspectives and experiences of customers.
• Data driven: Consistently utilizing data to drive work and make informed decisions.
• Respect: is the glue that holds teams, organizations, customers together.
• Professionalism: Conducting oneself with competence, integrity, and respect in a work setting.
• Inclusivity: Embracing diversity, respecting unique identities, and fostering belonging.
• Genuineness: Being authentic, sincere, and transparent in interactions, respecting the truth and authenticity.

Place Of Work

• Head Office,Addis Ababa