Senior EMR Coordinator Full Time NEW

The Ministry of Health invites competent and interested applicants for the following positions.

• Job Title : Senior EMR Coordinator
• Reports to: Digital Health, LEO
• Duty station: Ministry of Health
• Required number: 1 (One)
• Type & Duration: 12 months’ contract with possibility of extension, subject to performance up to the project period.
• Salary: 43,283.00 (Forty-three thousand, two hundred eighty-three) ETB

Background:

Digital Health Lead Executive Office is one of the executive offices in the Ministry of Health, which is committed to enhancing health systems by providing effective, reliable, secure, and innovative digital health systems to support policy and strategic development, clinical decision-making, patient management, health care provision, education, and research functions of the health sector.

Digital Health LEO serves as a bridge between technology and healthcare, ensuring that digital solutions are effectively used to improve patient care, enhance efficiency, and drive innovation within the organization.

Position summary

The Senior EMR Coordinator will lead the implementation, maintenance, and support of the Electronic Medical Record (EMR) system across health facilities. The role will involve coordinating with digital health, hospital/health center/ health post staff, and management to ensure the EMR system supports clinical workflows, complies with health regulations, and enhances patient care quality.

Duties and Responsibilities

EMR Implementation:

• Coordinate the planning, implementation, and go-live of the EMR system, ensuring a smooth transition and minimal disruption to health facility operations.
• Develop and maintain implementation timelines, project plans, and status reports.

System Optimization:

• Continuously evaluate the EMR system to enhance efficiency, improve user experience, and support health facilities.
• Identify opportunities for process improvements and workflow enhancements.
• Collaborate with end-users to gather feedback and address system issues.
• Incorporating the additional requirement into the EMR system

Capacity building and Support:

• Develop and deliver comprehensive training programs for hospitals, health centers, and health post administrators on EMR usage, best practices, and troubleshooting techniques.
• Provide ongoing technical support and assistance to end-users, resolving system issues.
• Maintain up-to-date documentation and knowledge base resources.

System Upgrades and Maintenance:

• Coordinate EMR system upgrades and updates, ensuring compatibility with other systems and regulatory requirements.
• Monitor system performance and identify areas for improvement.

Project Management:

• Plan and manage EMR-related projects, including timelines, budgets, and resources.
• Conduct regular system evaluations and user feedback sessions to assess effectiveness.
• Performs additional duties as assigned.

Reporting and Coordination

The Senior EMR Coordinator will report directly to Digital Health LEO and will coordinate closely with the Digital Health system and service desk.

Duration and Location

This is a full-time position based in the Ministry of Health- Ethiopia, with frequent travel as necessary. The contract will be for 12 months, with the possibility of extension based on performance and funding availability.

Qualifications and Experience

Education:

• Minimum of a bachelor’s degree or master’s degree in information systems, Health informatics, Computer Science, Computer Engineering, Software Engineering, or Digital Health.

Experience:

• Minimum 12 years proven work experience in system development and implementation for a BSc degree, or 10 years of MSc degree, or years of proven work experience in system development and implementation.
• Of the total experience required a minimum of 3 years of proven work experience supporting EMR at the federal level is mandatory.
• Proven experience in developing and implementing information systems, preferably in EMR implementation, management, and support.
• Proven expertise in Bahmi EMR or similar platform.
• Strong understanding of data management, security, and privacy principles.
• Familiarity with international best practices, standards, and guidelines for digital health.

Skills:

• Excellent project management skills, with experience using project management tools, preferably in Jira.
• Strong leadership and communication skills, with the ability to work effectively in a collaborative team environment
• Excellent communication and project management skills.

ACCOUNTABILITY:

• Both the Civil Service and MoH Human Resource Administration rules and regulations will be applied to guide the day-to-day services of the manager. Excellent analytical and problem-solving skills.