The purpose of this job is to serve as a primary customer contact throughout established channels; to provide customers of the Bank with an online information and support and to assist them to smoothly use the products and services of the Bank; to provide first line support to users of Zemen Bank ATMs and point of sell services (POS); to provide information about the products and services of the Bank to new clients using phone, email, web chatting and other IT infrastructure equipment’s during regular business hours and off-office hours. He/she becomes the voice of the customer. He/she will be responsible for establishing, monitoring and maintaining information technology systems and services.
Educational Qualification Required:
Minimum Work Experience
How to Apply
Interested and qualified applicants are invited to apply in person by attaching their non-returnable application and CV with all credentials to the Bank’s Human Resource Department within Five (5) working days from the date of this announcement.
Only shortlisted candidates will be contacted.
Human Resource Department
Zemen Bank S.C
Address: Kazanchis Abebech Bldg. (Near Radisson Blu Hotel)
Tel. +251-11-5- 57 58 70 or +251-11-5- 57 51 66 or 251-11-5- 57 44 62
Addis Ababa, Ethiopia
U.S. Embassy in Ethiopia invites qualified and experienced applicants for the various positions. U.S. Embassy in Ethiopia is invites job...Apply For This Job