Office Manager – National Crime Agency Full Time

The Main purpose of the job:

The National Crime Agency (NCA) is the UK’s lead agency in the fight against serious and organized crime. The International Department employ International Liaison Officers (ILO’s) across the world to act as the conduit between the UK and the host country when dealing with law enforcement tasks and criminality that affects the UK. ILO Ethiopia works closely with Ethiopian law enforcement partners in its fight against Organised Immigration Crime (OIC) which is a strategic objective for the NCA. ILO Ethiopia is also the point of contact for all Ethiopia-based inquiries with a UK nexus. This work can be varied and rewarding in nature. ILO Ethiopia, based at the British Embassy Addis Ababa, also plays an important role in the wider HMG supporting FCDO colleagues with their objectives under the country plan.The main purpose of the role is to effectively support the ILO in Addis Ababa in the successful delivery of UK NCA objectives by managing administrative, logistical and project management tasks.

Roles and responsibilities:

• Support the project team within the Embassy with administrative and logistical management, including translation skills for written documents and meetings, attending programme meetings, supporting Ethiopia/UK learning exchange initiatives, and assisting in maintaining host-nation relationships.
• To provide assistance to the law enforcement liaison officer at the British Embassy in Addis Ababa, Ethiopia, in support of UK and host priorities. To manage the facilitation of training of law enforcement officers in Ethiopia and across the region, and maintain records of all training delivery provided by the British Embassy to host partners.
• To maintain close relationships with law enforcement colleagues and be the point of contact for their interaction with UK law enforcement. To receive sensitive information from partners, write concise reports to the project lead and treat that information with a high level of discretion and integrity. Support the project lead at meetings with senior government officials and senior law enforcement officials and provide high-quality interpretation often using technical language.
• Monitor open source information across the Horn of Africa and report to the project lead on factors influencing UK priorities in the region, for example, human trafficking, people smuggling and illicit finance.

In this role you will also be responsible for conducting arrangements for the facilitation of project activity. This will include:

• Training delivery arrangements
• Assisting with the vetting process for the project
• Equipment order and installation, ensuring compliance with NCA policies
• Maintenance of equipment registers
• Providing detailed accounting of spending to HMG standards
• Organise various events between law enforcement advisors and host nation/external partners
• Publishing and maintaining all policies and procedures
• Analyse data produced from the Project and present results/findings
• Carry out general financial administration including the payment of invoices
• Attend meetings as and when required in support of NCA officers to include translation
• Assist in maintaining host nation relationships
• Process requests from both Ethiopian and UK law enforcement agencies
• Conduct open-source research and analysis as needed

Essential qualifications, skills and experience

• Excellent spoken and written English
• Excellent spoken and written Amharic
• Excellent organization skills with a keen eye for detail
• Excellent persuasion, guidance and negotiation skills required
• Good IT skills, in particular, the ability to order and analyze data utilising the Microsoft Office Suite
• A high level of discretion and integrity
• A flexible approach which may involve work and travel outside core hours
• Successful security clearance both from UK and Ethiopian law enforcement (following successful application)

Language requirements:

• Language: Amharic & English
• Level of language required: Fluent in both

Desirable qualifications, skills and experience

• Previous experience of working in a law enforcement environment is desirable
• Previous experience of project management including budget management skills, with a proven ability to manage complex relationships

Required behaviours

• Communicating and Influencing, Making Effective Decisions, Managing a Quality Service, Working Together
• Application deadline: 19 January 2025
• Grade: Executive Officer (EO)
• Type of Position: Permanent
• Region: Africa
• Country/Territory: Ethiopia
• Location (City): Addis Ababa
• Type of Post: British Embassy
• Salary: USD 635.75
• Type of Salary: Monthly
• Start Date: 1 April 2025

Other benefits and conditions of employment

Working patterns:

• Full-time position with core working hours between 09.00 -17.00 Monday to Thursday and 09.00-13.00 Friday. However, the job holder will need to be flexible to respond to operational demands as need arises.

Additional information

Only UK, US, Canada, Australia or New Zealand passport holders will be considered for this role.

• Must be able to legally work in Ethiopia
• Please complete the application form in full as the information provided is used during the screening
• Please check your application carefully before you submit, as no changes can be made once it is submitted
• The British Embassy will never request any payment or fees to apply for a position
• Employees recruited locally by the British Embassy in Addis Ababa are subject to Terms and Conditions of Service according to local employment law in Ethiopia
• All candidates must be legally able to work and reside in the country of the vacancy with the correct visa/work permit status or demonstrate eligibility to obtain the relevant permit.
• The responsibility lies on the successful candidate to; Obtain the relevant permitPay the fees for the permitMake arrangements to relocateMeet the costs of relocation
• Employees who are not liable to pay local income tax on their Mission salary may have their salaries reduced by the equivalent local income tax amount
• Information about the Civil Service Success Profiles can be found on this link:https://www.gov.uk/government/publications/success-profiles
• Reference checking and security clearances will be conducted on successful candidates
• Appointable candidates who were unsuccessful may be placed on a reserve list. If during the reserve period of 6/12 months, the same or a largely similar role becomes available, that role may be offered to the second or subsequent candidate

How To Apply